Software for HOA and condo association boards
Know what’s happening at your community between meetings
Managemate brings your manager’s updates to you in a weekly digest, keeps the community’s records where board members can find them, and generates the manager’s report from the same updates, so the board isn’t left waiting for news.
Your association already uses Managemate? Start here
Weekly digestMapleton quote received: $4,746 incl. tax, including root pruning, a root barrier and a 2-year warranty. Hot Paving was $5,401.40 without the root work. Recommending Mapleton; recommendation and both quotes are linked. Board approval needed by Oct 23 to hold the Oct 27 start.
Bayside Village is an example community. Product views simplified for clarity.
From a client in Canada
“Managemate is our key property management tool. All of our board material and corporate documents are shared and archived through the tool, and we’ve made it part of our management agreement, so our management team uses it as an ongoing operational tool.”
John Sariyannis, Board President, TSCC 2853
Our clients today: close to 200 condominium corporations across three Canadian provinces, plus one in Mexico.
Without Managemate
When the news arrives only at the meeting
Between board meetings, board members often hear little about the work underway at their community, and when they do, it’s usually because someone asked. The rest arrives in the board packet, all at once.
That isn’t for lack of effort. Managers are busy, and writing a separate update email for each board takes time they rarely have, so board members spend meetings catching up rather than deciding.
With Managemate
Managemate carries the updates your manager already records to the board as the work happens. It’s built for your board and your management team rather than for residents, so it works alongside any resident portal your association already has.
What board members receive with Managemate
Weekly digestWalkwaysManagement reportMapleton quote received: $4,746 incl. tax, including root pruning, a root barrier and a 2-year warranty. Hot Paving was $5,401.40 without the root work. Recommending Mapleton; recommendation and both quotes are linked. Board approval needed by Oct 23 to hold the Oct 27 start.
The board and the manager working from the same record
Your management company manages its staff. What Managemate gives the board is a clear view of the work at your community, so board members and the manager work from the same facts, and meetings can focus on decisions rather than catching up.
Board members can ask questions in the notes on a record and mention the manager, who’s notified, so the question and the answer stay with the work rather than in someone’s inbox.
Entrance walkway trip hazardMapleton quote received: $4,746 incl. tax, including root pruning, a root barrier and a 2-year warranty.
@Flloyd Scott Will the entrance stay open during the repair?
@Roman Federov Yes. Mapleton will work on one half of the walkway at a time.
A record that stays with the association
When a manager moves on, the work stays. The next manager finds the full history, the open work and the dates coming up, so the board doesn’t lose years of context with one departure.
A complete record also protects the board. When an owner asks why a decision was made, the quotes, reports and updates behind it are on file.
When your board holds the subscription, the account and its records stay with the association if you change management companies.
From a client in Canada
“If this doesn’t tell board members that their manager is working for them, I don’t know what else could do as much with so little effort. It also goes beyond protecting the manager; it protects the directors’ fiduciary responsibilities.”
Victoria Kaye, Principal and Lead Condo Manager, Hamilton Kaye Integrated Management Inc.
Bringing Managemate to your association
Your board can subscribe to Managemate directly. Your manager’s account is included, and we set up the association, bring in its core records and train your manager and board members, working back from your next board meeting.
If your management company would rather roll Managemate out across the communities it manages, we’d be glad to speak with them at your board’s introduction.
Whichever path you choose, involve your manager from the start. Managemate works when the manager uses it as the place the community’s work is recorded, and the board sees the benefit through what the manager records. We’re glad to join that conversation.
Self-managed associations use Managemate the same way, with board members recording the work and preparing the report themselves.
Pricing
Boards that subscribe directly pay monthly by the number of units or lots, with board members’ editing included and a $39 USD monthly minimum. Onboarding is a one-time fee of $399 USD per association.
If your management company already provides Managemate, board members’ read access is included, and your board can add the ability to create and track its own work for $0.25 USD per unit per month, with a $39 USD minimum.
Questions boards ask
Is Managemate a resident portal?
No. Managemate is for your board and your management team: the work they plan and track, the records behind it and the reports to the board. It works alongside the portal your residents use for requests and notices.
What will we see, and how often?
Once your manager adds an update to Managemate, board members can see it, along with everything else in your community’s account: the work, the notes and the documents. Routine updates also reach you in the weekly digest, and time-sensitive ones can be sent immediately, so you don’t have to go looking.
Do board members need training?
Training is included in onboarding for every user, board members included, in a group session or one on one. Each board member also receives a welcome email and a short series of getting started emails, and can reach our support team from inside Managemate.
Who can see our association’s information?
Only the people given access to your association’s account, such as your board members, your manager and your manager’s team. Owners and residents don’t have access. The records remain the association’s confidential information, and management companies that use Managemate confirm in their agreements with us that the records belong to their clients and that they have the right to share them with us.
What happens if our management company changes?
If your board holds the subscription, the account and its records stay with the association. If your management company holds it, your board can ask us to transfer the account into the association’s name under its own subscription, and the management companies we work with have agreed to this.
What happens to our records if we leave?
At the end of a subscription, on request, we provide a full copy of the association’s records and documents at no charge.
See it from your board’s side
Book a demo with our founder. We’ll start with how your board and manager work together today and what you’d like to change, then show you what board members would see.